Notes

When using

Please prepare the required environment, terminal, OS, and browser. Details
In the case of online medical treatment, in addition to the medicine fee, various expenses such as shipping fee, cash on delivery fee (if you wish to cash on delivery instead of credit) will be charged.

About the flow after registration and reservation

● It may take some time after registration to check the visit history (“medical record”, so-called “medical record”). The reservation displayed on the next page cannot be made, so please wait until the verification confirmation notice is sent.
● If a patient who has registered or made a reservation for telemedicine has a procedural problem, we may contact you by short mail to the registered mobile phone number. In particular, if the block is not unblocked by carrier mail etc., the e-mail from our hospital domain will not be delivered, so if you can not confirm by short mail, we may call only the mobile phone.
● If you have any problems during the examination such as communication failure during telemedicine, we will contact you by short mail or mobile phone.
● If the patient does not log in even at the reserved time, it may be canceled due to the structure of the system.

● When using carrier mail, please specify "@ westclinic.tokyo", "@ womens.jp", and "@ medicalrecords.jp" as the receiving domain from the domain specified reception procedure.

About medical record collation work in telemedicine at our hospital

Although our hospital is a medical corporation, it is not an insurance medical institution. Since the main prescription drugs for treatment are not covered by insurance, so-called free medical care is provided. Therefore, you do not need to show your insurance card. However, the "medical record" (so-called "medical record") required by doctors under Article 24 of the Doctors Law is the medical record set forth in the preceding paragraph in paragraph 2 of the same Article, and is the medical treatment of doctors working in hospitals or clinics. For those related to the hospital or clinic, the administrator of the hospital or clinic, and for other medical records, the doctor must store this for 5 years. " We will respond to the extent that we can ethically judge the way of thinking about medical treatment) as appropriate at any time.

About the way of thinking about medical information and personal information in our hospital

The medical information described in the medical information (medical record) is "personal information" (Article 2, Paragraph 1) and "personal data" under the Law Concerning the Protection of Personal Information (hereinafter referred to as "Personal Information Protection Law"). "(Article 2, Paragraph 4), etc., so the Personal Information Protection Law is applied. This Personal Information Protection Law interprets that medical information does not matter to whom it belongs. As a general rule, information is used, not owned. Therefore, under the Personal Information Protection Law, it is not possible to request deletion from our hospital because the information contained in the medical record belongs to the individual patient. If you would like to delete it, please contact us from the inquiry form.

May 19,
2018 Revised: September 3, 2018