Basic policy on personal information protection in telemedicine

Basic policy on personal information protection in telemedicine

Includes temporary handling of new coronavirus infections

1. 1. We will comply with laws, guidelines and norms regarding the protection of personal information.
2. 2. We will determine the purpose of use of personal information and handle it within that range.
3. 3. Personal information will not be used for any other purpose except in the following cases.
(1) When the consent of the patient is obtained
(2) When the provision is required by law
(3) When the information is provided in a state where the individual cannot be identified
(4) The health, life and property of the patient When it is deemed necessary to protect it
4. We will build a system to handle personal information appropriately and strive to prevent unauthorized collection, falsification, leakage, etc. of personal information.
* Tele-Medicine here refers to both online medical care and telemedicine by telephone.
Handling of personal information in telemedicine
Recording and recording

Our online medical care system and telephone telemedicine medical care system (temporary measures) do not record or record for the purpose of completely protecting personal information.
Medical record

Regarding medical records (medical records) that are generally required, the progress is recorded based on Article 24, Paragraph 1 of the Medical Practitioners Act and Article 5 of the Medical Care Act. In addition to the following medical record items stipulated in the Enforcement Regulations of the Medical Practitioners Law, we record items that doctors think are necessary and use them for patient health management.

1 Address of the person who received the medical treatment
2 Name
3 Gender and age Disease name and main symptom Treatment method (prescription and treatment)
4 Date of medical treatment
Information sharing

We will not share information with corporations or individuals other than our medical corporation. In order to provide appropriate medical services to patients, if the initial consultation clinic and the telemedicine clinic are different within the Geneikai Group (between Shinjuku West Clinic and Shibuya West Clinic), we will make inquiries with the consent of the patient. increase. Although we do not use a unified electronic medical record in the hospital, we will acquire and share medical information and provide medical care in cooperation with each other as a Geneikai group. In online medical care, it is shared when registration is approved by the first server (Shinjuku West Clinic) or the second server (Shibuya West Clinic) Women's Healthcare, so you can select the server you want to see at the time of booking. increase.
Telemedicine and online medical care by telephone (common to initial and re-examination)

Received a notification from the Ministry of Health, Labor and Welfare regarding "temporary handling of medical fees related to new coronavirus infections", and from the perspective of preventing the spread of new coronavirus infections, regular medical examination patients with chronic diseases, etc. continue to visit. At the discretion of the doctor, we started the telephone medical treatment in response to the fact that we can handle the sending of prescription information by facsimile etc. by medical treatment using telephone or information communication equipment when we need various medical treatments and medications. The telephone medical treatment of this hospital shall be performed temporarily only for re-examination.
* This correspondence is a timely and special handling, so it may change depending on the situation.

Regarding the implementation of medical treatment using telephone or information and communication equipment from the first medical examination When a patient requests medical treatment by telephone, etc., the doctor of the medical institution who received the request for medical treatment, etc. To the extent that diagnosis and prescription are medically possible under the responsibility of the doctor concerned by medical treatment using equipment, diagnosis and prescription may be made by medical treatment using telephone or information and communication equipment from the first medical examination. ..
* The Geneikai Group referred to here is Shinjuku West Clinic, Shibuya West Clinic, and Women's Healthcare Online.