Correspondence when the recipient is absent ・ Delivery service

For online prescription drugs (after-pills, low-dose pills)

・ If card payment has been completed

If you are absent at the time of delivery, you will have to perform the redelivery procedure yourself. If you do not receive your parcel within the specified period, it will be returned to our hospital. In that case, you may be charged the actual cost. (Example: Our hospital → Fee 1 → Absent patients → Fee 2 → Our hospital → Fee 3 → Patients, triple the fare)

You can also specify the delivery time at the time of payment, so please use it. In addition, if the period of absence is inevitably long , please check here (Yamato Transport) and readjust the delivery date and time.

・ Cash on delivery (Takkyubin collect)

Luggage is exchanged for the price, so you must stay at home. If it is difficult to receive your luggage due to a long absence, the handling is the same as above.

For STD inspection kit

・ If you have already made a bank transfer

In addition, after collecting the sample of the STD test kit by yourself, you need to send the reply envelope containing it to the testing institution.

・ Cash on delivery (Takkyubin collect)

Luggage is exchanged for the price, so you must stay at home. If it is difficult to receive your luggage due to a long absence, the handling is the same as above.

For the new corona antigen test kit

・ If card payment has been completed

・ Cash on delivery (Takkyubin collect)

Luggage is exchanged for the price, so you must stay at home. If it is difficult to receive your luggage due to a long absence, the handling is the same as above.